Gaming should be a source of enjoyment, not stress. l98 believes every player has the right to know their limits and play within them. Our responsible gaming policy is designed to help you have a safe, healthy, and enjoyable experience.
L98 is more than a gaming platform — it's an environment where your wellbeing and safety always come first.
Set your own daily, weekly, and monthly deposit limits. You'll never exceed your budget — full control stays in your hands.
Pause your account anytime for anywhere between 24 hours and 6 months. Taking a break is a sign of strength, not weakness.
Set a limit on how long you play in one session. When your time is up, l98 will automatically remind you to take a break.
Your game will automatically stop once you reach a set loss amount. This tool is highly effective for keeping financial losses in check.
Age is verified at registration and through KYC checks when required, ensuring only users aged 18 and above can access l98.
If you're struggling, contact our 24/7 support team. We're always ready to talk about gaming addiction.
Responsible Gaming means enjoying gaming as entertainment — where you decide how much time you spend, how much money you put in, and when to stop. It's not about restrictions; it's about staying in control of your own choices.
At l98, we believe every player deserves to game with awareness and autonomy. Our responsible gaming policy is built on three core principles:
Gaming becomes a problem when it stops being entertainment and turns into a compulsion. If it starts affecting your relationships, your work, or your finances, that's a sign it's time to make a change. l98 is committed to standing by you in those moments.
Please Note: Gaming should be for fun, not income. Winning is never guaranteed — only play with money you can afford to lose without it causing serious problems in your life.
Many people don't realize when casual gaming has become a problem. Watch out if any of the following signs apply to you:
There's no shame in it: Problem gaming is a mental health issue, not a character flaw. Seeking help takes courage. Speak with l98's support team or a professional counselor.
L98 offers players a range of powerful tools to manage their gaming habits. All tools are completely free to use and can be activated at any time from your account settings.
Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Once set, it cannot be changed for 24 hours.
Session Limit
Set a maximum session length. When your time runs out, you'll receive an automatic logout or an alert.
Loss Limit
Gaming will automatically stop if your losses exceed a set amount within a specified period.
Self-Exclusion
From 24 hours to permanent — keep your account closed on your own terms. You will not receive any promotional messages during this period.
Activating protection tools at l98 is simple. Just follow these steps:
Log in to your l98 account and click the profile icon in the top right corner.
Select the "Responsible Gaming" option from the menu.
Deposit limit, time limit, loss limit, or self-exclusion — choose the tool that works for you.
Enter your preferred limit and choose a time period (daily / weekly / monthly).
Confirm your limit. The change will take effect immediately and you will receive a confirmation email.
If you need help, reach out to our support team anytime via 24/7 live chat.
L98 firmly believes that gaming is for adults only. Players under 18 are strictly prohibited from accessing our platform, and we enforce this policy through multiple layers of age verification.
For Parents: If your child has access to your account, change your password immediately and enable two-factor authentication (2FA). Keeping devices out of children's reach and having open conversations about gaming are your best lines of defence.
If you feel that gaming is causing problems in your life or for someone close to you, don't try to handle it alone — reach out for help. In addition to l98's support team, professional organizations are available to assist.
Our trained support staff are available via live chat 24 hours a day, 7 days a week. Get help setting up self-exclusion or configuring your limits.
Seek help from a psychologist or counsellor who specializes in gaming addiction. You can also reach out to a mental health centre in Bangladesh.
Gamblers Anonymous is an international organization that runs support groups for people affected by problem gambling. Visit their website for more information.
GamCare provides free advice and support to people affected by problem gambling worldwide.
Contact us: Email us about anything related to responsible gaming. Our dedicated team will respond within 48 hours. Email: [email protected]
The questions below will help you reflect on your gaming habits. Answer honestly:
In the past month, have you spent more on gaming than your budget allowed?
Have family or friends ever expressed concern about your gaming habits?
After a loss, have you ever tried to win back that money by playing more?
Results Analysis: If most of your answers fell under the first or second option, use our protection tools today or speak with our support team. Remember — awareness is the first step to protection.
Join l98 and use our responsible gaming tools to enjoy a safe, healthy, and enjoyable gaming experience. Your protection is our highest priority.