L98's Terms and Conditions — Complete & Transparent

L98 is an online gaming platform offering slots, Live Casino, Sports Betting, and other entertainment gaming services to players in Bangladesh and other permitted regions. By using l98's services, you confirm that you have read and agreed to abide by these terms and conditions in full.

L98 reserves the right to amend these terms at any time. Changes take effect as soon as they are published on the site. It is your responsibility to check this page regularly.

To complete registration on l98, you must provide accurate and complete information. If any details provided at registration are found to be false or misleading, l98 reserves the right to close that account at any time.

• Each individual is only permitted One Account manage.
• Opening multiple accounts from the same device or IP address is prohibited.
• The name, address, and payment details used when creating your account must all match.
• L98 may request identity verification documents at any time for account verification purposes.
• Keep your account password strong and never share it with anyone.

L98 strictly enforces an 18+ policy. No one under the age of 18 is permitted to register or use any gaming services on l98. Protecting minors from gambling is one of l98's top priorities.

By registering, you confirm that you are at least 18 years old. l98 may request a national ID or other valid documents for age verification at any time. Withdrawals may be temporarily suspended until age verification is complete.

L98 offers its members welcome bonuses, reload bonuses, free spins, and various cashback promotions. Each bonus offer carries its own terms and wagering requirements, which are clearly stated on the promotions page.

• All conditions of the relevant offer must be met to qualify for a bonus.
• Withdrawals from a bonus balance are not permitted until the wagering requirements have been met.
• Claiming the same bonus more than once is prohibited.
• L98 reserves the right to modify or cancel any bonus offer at any time without prior notice.
• If bonus abuse is suspected, l98 will investigate and take the necessary action.
• Special bonus terms may apply for VIP members.

All deposits and withdrawals on l98 must be made using a payment method registered in your own name. Mobile banking and approved e-wallet methods are accepted. Transactions through third-party accounts or names are strictly prohibited.

• The minimum deposit amount is determined by the relevant payment method.
• Withdrawals are typically processed within 24 hours.
• Withdrawals above a certain amount may be temporarily held if KYC verification is incomplete.
• Any transaction suspected of money laundering or fraud will be investigated.
• Any funds credited in error due to a technical fault must be returned.

All bets on l98 are governed by l98's established rules. Separate regulations apply to Sports Betting, Live Casino, and slots. The specific terms for each game are detailed on that game's page.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Maximum bet limits may vary by game and event.
• Bets placed during a technical fault will be considered void.
• Intentionally exploiting system errors or glitches is prohibited.
• Match fixing or the use of insider information in Sports Betting is strictly prohibited.

The following activities are strictly prohibited in order to maintain a fair environment on l98. Violations will result in permanent account closure and may lead to legal action.

• Creating multiple accounts to collect bonuses.
• Hacking, phishing, or any form of cyberattack.
• Using automated bots or software to play games.
• Stealing another player's account credentials or gaining unauthorized access to their account.
• Money laundering or any other illegal financial activity.
• Threatening or harassing l98 staff.
• Unsportsmanlike or disrespectful conduct toward other players.

L98 may temporarily suspend or permanently close your account for any of the reasons listed below. In the event of closure, any valid balance (excluding bonuses) will be returned provided no rules have been violated.

• Any violation of these terms and conditions.
• Registering with false information.
• Bonus abuse or fraud.
• Failed KYC verification or refusal to provide required information.
• Extended period of account inactivity.

L98 takes the protection of your personal information seriously. All data you provide is secured with SSL encryption and used solely for the purpose of delivering our services. Your information is never sold to third parties.

To learn more about our full privacy policy, Privacy Policy page here. To keep your account secure:

• Use a strong password (a combination of letters, numbers, and special characters).
• Avoid logging into your account over public Wi-Fi.
• Always log out after each session.
• Report any suspicious activity to support immediately.

L98 considers responsible gaming one of its core commitments. Gaming should be a form of entertainment, not a guaranteed way to make money. If you feel that gaming is having a negative impact on your life, please seek help.

• Deposit limits: set a daily, weekly, or monthly cap.
• Session Time Limit: Decide in advance how long you will play each session.
• Loss Limit: Set a limit on how much you are willing to lose before you stop.
• Self-Exclusion: You can temporarily or permanently close your account.
• Cooling-off period: take a break for a set period of time.

For any dispute or complaint, please contact l98's customer support team in the first instance. We aim to review all complaints and provide a resolution within 48 hours. If the support team is unable to resolve the matter, it will be escalated to senior management.

• Complaints must be submitted within 30 days of the incident.
• In all disputes, the logs recorded by l98 will be treated as the definitive evidence.
• Losses resulting from technical errors will be compensated through the designated claims process.

L98 reserves the right to update these terms and conditions at any time. For significant changes, a notification will be sent to your registered email address. Continued use of the site after any changes constitutes your acceptance of the updated terms.

The date of the latest update to these terms is shown at the top of the page. Make it a habit to check this page regularly so you never miss a change.